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The "taste polishing" activated carbon filter and alkaline filter came to us detached and cracked, so that will need to be replaced. One seal is missing as well. Otherwise, water is persistent throughout the rest of the assembly, indicating its previous use. https://www.amazon.ca/iSpring-FT15-Inline-Replacement-Cartridge/dp/B01FH8SV0K/ref=asc_df_B01FH8SV0K?mcid=77a083123c773040aac599d783b30bfb&tag=googleshopc0c-20&linkCode=df0&hvadid=706745545807&hvpos=&hvnetw=g&hvrand=8054495474088304881&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9000801&hvtargid=pla-304199893387&psc=1&hvocijid=8054495474088304881-B01FH8SV0K-&hvexpln=0&gad_source=1 and https://www.amazon.ca/iSpring-FA15-Alkaline-Replacement-Cartridge/dp/B00FBLGD1S/ref=sr_1_2?crid=3I1VFDG6PDWKA&dib=eyJ2IjoiMSJ9.nzHPpqO9ch71BLXrzKSGfwcfIJ7ocbtPTxvfXVdTPZFjz6TUhmIhOW_ADFTqf-H1_ILRxNDY7Q03GFAro4ikmvJgbgZX2dRqVCpSXExdVpPOVhY0EG4LWsJEth9ac8GDaJLDIh1bXeNDxE2WRkPQU1ywTnX-alflKgUuSzduRzOPiwEvl8fSkZnrJbpDmMd7xCTLQbjzz9NXA4mcaMeo8Ph9GkJcI2NpANqnludq3WUfkLBrXfmoP3nug_p_oJEsR9xCgxeu3HY9NdWdp4Ij65H_57urZCI5SeAM2PHOoY0.oXWoLbs4prduACulbf6UfRXqz_zx_GY_fs6lKSzG2NY&dib_tag=se&keywords=ispring%2Balkaline%2Bfilter&qid=1771966199&sprefix=alkaline%2Bfilter%2Bfor%2Bisp%2Caps%2C129&sr=8-2&th=1 is the replacement link for the alkaline filter.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)