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One of the covers of the knobs has come loose; the knob still rotates normally but the silver cover does not stay in place over top of it. As well as upon inspection we come to see that the frets are sharp and need to be sanded down and refinished - see photos. Outside of this, appears to be in new condition without any visible damage or issues. Generic condition statement: *GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)