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There are many cracks in the plastic frame of the air fryer and the plastic on the top is slightly dented out of shape, which may cause issues with heat insulation during use - see photos. Additionally, while the baskets appear clean and free of any food residue, there is a light smell of fried food lingering from them indicating at least a previous test usage. Aside from the external damage, all functions appear intact. *GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)