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The base of the charging station was slightly bent upwards, so when returning to base, the vacuum got stuck until it was pushed down slightly. There is some dust and light markings on the bottom of the vacuum and on the mop pads/charging station base. Tested for power and vacuum movement/returning to base with the Ecovacs mobile app. (SEE PHOTOS)
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)