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Item shows signs of being previously used prior to being returned. A couple of buttons are a little crooked and there is a small raise in the front right side where the scanner is. The item was tested but there might be an a slight issue where either the print head needs to be cleaned or could just be that the ink was running out. There are no ink cartridges included as a result from previous use (we we're using our own testing ink cartridges). This is why the item is marked with having and issue. See attached photos.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)