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The removable tray at the bottom was damaged and therefore discarded. The cage itself has a slight bend on one side, but remains structurally solid and fully functional. All locking mechanisms are intact and secure, and both doors open and close as intended. While the cosmetic flaw does not impact usability, buyers should review photos closely to assess condition.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This item has been deemed in new condition from our listing staff and shows no signs of use. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)