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**Tested for power.** Item has coffee grounds debris throughout machine, residue markings on the drip tray, minor wear/markings along the machine's exterior from previous gentle use, see photos. Item has a small piece of plastic that has separated/cracked from the base of the water tank holder which should not affect item's function; item does not include a water tank, see photos. Replacements are available for purchase online (here: https://delonghi.encompass.com/item/13359762/Delonghi/AS00005434/) *GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or nick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition).