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There is an issue with the robot vacuum where the top wheel is coming off, but it does not appear to be broken. When the robot is placed properly on the floor, it moves as expected. The front wheel needs to be held in place when setting the robot down, as it tends to come off. Additionally, there is dust, hair, and dirt residue on the spinning brush and the main floor brush from previous use. The power and motor functions have been tested and are working properly. (Please see photos)
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This item has been deemed in new condition from our listing staff and shows no signs of use. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)