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There is an issue with the screen: a dead pixel, appearing as a black spot, is located in the lower-left middle corner. Additionally, there are approximately 10 defective pixels, which appear grey, in the top-right corner. Some of these defective pixels are too small to be captured in a photo. The accessory package arrived sealed, and the remote was removed only for inspection of the product's functionality. Tested for power, sound, and functionality. (Please see photos) Please note: we may not be able to always confirm the full potential features of a display (screen refresh rate - Hz) and will always test up the maximum that available testing hardware can produce in that moment. *GENERIC CONDITION STATEMENT* All TV's and monitors should be inspected at our facility before leaving. We will strongly urge you to ask our staff for assistance in checking the condition of your display during pick up. This is done for customer peace of mind and for warranty purposes. If you refuse the on-site inspection, then any damage to the display, screen or physical damage done by transportation or handling will void our warranty/refund (issues not caused by transport/handling will still be covered; for example, an issue with volume control or WiFi connectivity). *GENERIC CONDITION STATEMENT* Item has been handled/inspected by our staff to the best of their ability/knowledge and has been deemed tested and working. (See any photos attached)
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This item has been deemed in new condition from our listing staff and shows no signs of use. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)