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*GENERIC CONDITION STATEMENT* This Item has been handled, tested if needed and inspected by our listing staff to the best of their ability/knowledge and has been deemed complete with no visible issues. This item is in new condition but the seal on the original package or box has been previously opened for an unknown reason. The contents can be still in new sealed bags and cords untouched or can be in appears new condition, but bags have been opened and contents handled unwrapped. (See any photos attached of the item contents and packaging condition). Please note: we may not be able to always confirm the full potential features of a display (screen refresh rate - Hz) and will always test up the maximum that available testing hardware can produce in that moment. *GENERIC CONDITION STATEMENT* All TV's and monitors should be inspected at our facility before leaving. We will strongly urge you to ask our staff for assistance in checking the condition of your display during pick up. This is done for customer peace of mind and for warranty purposes. If you refuse the on-site inspection, then any damage to the display, screen or physical damage done by transportation or handling will void our warranty/refund (issues not caused by transport/handling will still be covered; for example, an issue with volume control or WiFi connectivity). *GENERIC CONDITION STATEMENT* Item has been handled/inspected by our staff to the best of their ability/knowledge and has been deemed tested and working. (See any photos attached)