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Item has been used before as it has coffee residue and grounds through it. Item is missing milk froth cup. Item can only be tested for power only. This item will not be eligible for our warranty unless the machine was descaled & cleaned using the manufacturer's instructions. If you require additional time for our warranty in order to clean these machines, please reach out to us before your specified warranty deadline. **Due to the high sensitivity and frequent upkeep of operation on these units, additional cleaning may be required. If not descaled with model specific cleaning product, the units may become clogged and will cause potential operational issues. Please refer to the manufacturers operations manual for detailed cleaning instructions.** *GENERIC CONDITION STATEMENT* Item has been handled/inspected by our staff to the best of their ability/knowledge and a noticeable issue has been found. This can be a minor piece missing, a major piece missing or a defect with the item that we deem is still worth listing as the item is still functional - Please read above ours notes and view any photos attached