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Please note that this item arrived with clear signs of liht prior use. there is coffee residue in and on parts of the item but nothing that should effect use or function though the item would likely benefit from a thorough cleaning prior to use. tested for basic power only, unable to fully test. see photos. *GENERIC CONDITION STATEMENT* Item has been handled/inspected by our staff to the best of their ability/knowledge and has been deemed tested and working. (See any photos attached) This item will not be eligible for our warranty unless the machine was descaled & cleaned using the manufacturer's instructions. If you require additional time for our warranty in order to clean these machines, please reach out to us before your specified warranty deadline. Due to the high sensitivity and frequent upkeep of operation on these units, additional cleaning may be required. If not descaled with model specific cleaning product, the units may become clogged and will cause potential operational issues. Please refer to the manufacturers operations manual for detailed cleaning instructions.