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The roller brush does not rotate when turned on, indicating some internal/mechanical issue in the head area. Additionally, there is dirt present on the exterior of the vacuum, on the brush, and in the tank, as well as water residue in the water tank indicating prior usage - see photos. The vacuum's suction still appears to work normally, but the brush area will likely need to be opened and repaired in order for the vacuum to clean efficiently. Tested for power.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)