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Item appears new. There are a couple blemish spots on the couch itself and a small rip on the back underside of the fabric at the bottom as a result from shipping. The left side recliner (when looking at the couch) might need to be tightened up as it looks a little crooked. A usb adapter cable will be required in order to use the usb ports. See attached photos.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)