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The item shows signs of being previously used prior to being returned. There are multiple spots on the outside and inside that are caked in coffee grinds/powder. Item tested for power only. Unable to fully test item due to it's nature. Item is marked with having issue, as the milk frother attachment won't seem to snap on into place. Also, the water filter is missing and customer will require purchasing one prior to using the machine. We also recommend that the customer thoroughly clean the item prior to using it. Please see attached photos.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)