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The plastic of the jar base is snapped, meaning it cannot be screwed/secured in place reliably in its current state - see photos. The drink maker and all parts otherwise appear to be in completely new condition and function without any issues, so if customer can glue/repair the jar base or find an alternative replacement, the machine should work good as new.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)