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Item shows signs of being previously used prior to being returned. Item is being marked "as-is" because even after doing some minor maintenance to the item there is still nothing printing out on the paper. While there is no black ink in the printer, there still is various amounts of colour ink. There could be an issue with the print head or the printer just might require the longer maintenance procedures done to it in order to printer properly. There may be some minor scuffs/scratches/blemishes on the housing of the unit as a result from previous use. See attached photos.