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Item shows signs of being previously used prior to being returned. Item tested and working. Item marked with having issue, as there is a part on the main body of the item near the plastic handle that is cracked/split. Item is also missing one of the pads, the ac charging adapter and the bissell multi-surface formula solution (this is missing because of being previously used).
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)