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The regular vacuum head and the bottle of cleaning product are missing from the packaging. Additionally, is some light dirt and debris in the vacuum tank and on the end of the hose, and some dried water residue in the water tank indicating some previous use - see photos. Aside from the missing parts, appears to be in good condition and function without issue.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)