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This item will not be eligible for our warranty unless the machine was descaled & cleaned using the manufacturer's instructions. If you require additional time for our warranty in order to clean these machines, please reach out to us before your specified warranty deadline. **Due to the high sensitivity and frequent upkeep of operation on these units, additional cleaning may be required. If not descaled with model specific cleaning product, the units may become clogged and will cause potential operational issues. Please refer to the manufacturer's operations manual for detailed cleaning instructions.** **Tested for power.** Item has coffee grounds debris in the grinder and under the drip tray, residue markings in various places, a small dent in the drip tray, light scuffs/scratches along the exterior from previous use, see photos. Item does not include the components that have been circled red in the parts diagram, see photos. Item displays an error code on startup directing the user to contact customer support; this error code is likely caused by a failed or misaligned NTC (temperature) sensor used in the steam/milk circuit and will likely require some disassembly to attempt to repair, please be aware of this prior to bidding. *GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or nick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition).