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Please note that this item arrived in a different model's box, our listing is for the correct item. additionally this item arrived without the mop pad and the 19v power cable for the charger base but this can be replaced. staff was able to test using a cable they had on hand. Tested for power, suction, mobility return to base, and charging.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This item has been deemed in new condition from our listing staff and shows no signs of use. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)