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Upon inspection we have found that this item is brand new however we have found that the instruction manual and the DC power cord is missing meaning we are unable to test this item for power and we are unable to confirm if this item has all vital pieces for assembly, however it does seem that all vital pieces for assembly are present. see photos below.
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This item has been deemed in new condition from our listing staff and shows no signs of use. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)