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Item's charging cable has been substituted with a functional replacement. Item has minor debris on ear tips, scratches on top of the print on the charging case as well as a few scuffs/markings throughout from previous use, see photos. Item has a persistent static in the right ear while the noise cancelling is active; the static remains at the same volume regardless of earbud volume and is still audible while music is playing at 100% volume. Item arrived with different-sized ear tips attached and no additional ear tips, see photos. *GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or nick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition).