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Item has some dust/debris build-up in the docking area and dustbin/filter area, light markings/residue in the reservoirs, light wear on the mop pads, main roller and side brushes, minor markings along the exterior from previous use, see photos. Item does not include a cleaning brush, see photos. *GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or nick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition).