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whne looking at the cover photo at the middle 'tent' (see last photo), the wire in the bottom has pooped out, should be easily repaired, or should be able to use as is as the hole and exposed wire is on the exterior where the cat won't be injured. the item may have light dust from being on the warehouse floor for inspection but before that everything looked clean and new. the smallest tent at the end is missing but again can use the item as is
*GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This item has been deemed in new condition from our listing staff and shows no signs of use. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or knick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition)