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Item has minor dust/dirt build-up in container, a few small hairs present on brush from previous gentle use, see photos. One of the red plastic pieces that helps to secure the floor brush to the rest of the unit is broken and has fallen out which may affect the long-term durability of the machine; it does not appear to affect the operation of the vacuum, see photos. *GENERIC CONDITION STATEMENT* This item has been handled/inspected, tested if needed by our listing staff to the best of their ability/knowledge and for an unknown reason arrived to our facility with an issue. This issue can either be a very minor/major cosmetic issue which most likely occurred during shipping such as a dent, indent, scuff, stain, scratch or nick. If not a cosmetic issue, it can be a function issue with the item itself or there could be certain parts missing to make the item complete from how it is sold originally. (See lister notes and photos attached of the issue stated as well as packaging condition). **Tested for power/suction.**