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*GENERIC CONDITION STATEMENT* Item has been handled/inspected by our staff to the best of their ability/knowledge and has been deemed tested and working. (See any photos attached) Please note: we may not be able to always confirm the full potential features of a display (screen refresh rate - Hz) and will always test up the maximum that available testing hardware can produce in that moment. All TV's and monitors should be inspected at our facility before leaving. We will strongly urge you to ask our staff for assistance in checking the condition of your display during pick up. This is done for customer peace of mind and for warranty purposes. If you refuse the on-site inspection, then any damage to the display, screen or physical damage done by transportation or handling will void our warranty/refund (issues not caused by transport/handling will still be covered; for example, an issue with volume control or WiFi connectivity).