King of the North Auction110 Saunders Road, Unit 19
Barrie, ON L4N 9A8
Please note that we are ONLY OPEN to the public on our AUCTION SATURDAYS.
Hours of Operation:
Mon, Tues, Wed 10am-5pm (We are not open for public walk-ins, an appointment must be made)
We only return phone calls and emails during business hours. (We reply faster to emails than phone calls)
We do NOT reply on weekends
Hours of Operation for any return:
If there is an instance that you have a return please follow these instructions below…
If you have a return please call us or email. We recommend email as it leaves a paper trail for both parties and it is easier for us to assist you faster.
Explain the situation/issue about the item in the email (provide photos if it helps)
We always provide a replacement of the item if a replacement is available in our stock. If a replacement is not available a full refund will be given or a discount offered if you choose you would still like to keep the item.
If a return has been accepted you have 2 options:
A) If you would prefer to bring it in during the week you must make an appointment to come in during our business hours.
We are NOT open for random drop-ins during the week as we might not be in the office.
We are by appointment ONLY and we can accommodate you between our available hours of 10am to 5 pm Monday through Wednesday.
We are NOT in the office on Thursdays and Fridays.
B) Another option is that you can always bring back the return to the next scheduled auction aslong as you have notified our staff of the return within our 14 days and it has been confirmed by the owner.
Telephone or E-mail Inquires
For any telephone inquires/questions, if we are in the office we will return your call by the end of the business day (roughly 5pm). Otherwise we will get back to you as soon as possible when we can.
The best way to contact us is through our direct email and we will try to reply by the end of the business day. We do not reply on weekends.